Restaurant/Supplier Panel

The restaurant/supplier registered by the admin/subadmin can now login to the platform via the auto-generated password received on the email.

The restaurant owner uses the same panel but logs in into the platform as a restaurant

and has access to limited features that help him/her to perform their daily operations.

Menu

In the menu section, restaurant/supplier can add more subcategories to assigned categories by the admin or add products under those categories or subcategories.

Add/Edit Subcategory

Restaurant/Supplier can add subcategories inside a category by selecting a category and then click add subcategory option below the category column.

A new subcategory is created by providing name, description, image for web and mobile

The category dropdown can be used to define under which category this subcategory will fall. You can change it by selecting any category from the Category dropdown list.

After the subcategories have been added, the restaurant can proceed to next step that is add products. Products can also be added directly under the top level category depending on the requirement.

Add/Edit Products

The restaurant can add/edit product/food item inside a category/subcategory by pressing the “+” icon on the product list or edit the product by pressing the edit icon against that product.

Adding a product is a 3 step process

1. First add the product name, available quantity, product image and description

2. Set product price
3. Add customization if any in the product (like the type of sauces) – you can  different customizations(add ons). Each addon consist of name, whether its single select or multi-select and you can define the choices along with the price of each customization(addon)

4. after adding you can view them in the list (all the customization belonging to that product) and edit or delete a particular customization

My Profile

Inside my profile restaurant can view or update its information like Basic details(name, email, phone number, admin commission, delivery charges), Geofence( serving area of the restaurant), Rating & Reviews, Configuration(preparation time, delivery time and store availability).

Basic Details

Restaurant/Supplier can view/update basic information like Name, address, email, phone

number, license number, delivery charges, store image, store cover photo.

Geofence

Restaurant/Supplier can define the serving area of the restaurant and also can view the same on the map.

The serving area is defined as a radius of the circle in km inside which restaurant will be visible to the customers

Configuration

The configuration contains 2 sections:

1. Delivery timings

Here the restaurant can add/update preparation time i.e taken to process each order, and maximum & minimum delivery time required  to  deliver  any  order. Order expected time is based on both preparation time + maximum delivery time

2. Time Slots

To define the availability of restaurant. The number of hours it is opened for and against each day. If for any reason restaurant want to close for any day due to any reason there’s a toggle against each day to mark in unavailable for that day.

Drivers

Add Driver

The restaurant/supplier can add a driver by selecting the add Driver at the top right corner. The drivers added by restaurant/supplier are only associated with this restaurant/supplier, unlike admin/subadmin who can either assign delivery boy to a particular restaurant/supplier or can make that driver available to all restaurants/suppliers.

To add a driver we need to provide basic details like name, email, phone number,

address, occupation, and ID No. & the driver commission(flat or %age) against each order.

Once the driver is added, it is available in the list where you can view all the details with driver commission and revenue generated till now. Other actions that

restaurant/supplier can perform over drivers:

1. Enable/Disable a driver: There is a toggle available against each driver to enable/disable
2. Edit the driver details
3. Delete the driver: click on the more icon(…) against the driver to delete the driver
4. Reset password for the driver: click on the more icon(…) against the driver whose password you want to reset.

Orders

Order section is where a restaurant/supplier can view all the orders and their details placed for their restaurant/store only.

Order List

Orders section contains 3 tabs:

1. Pending – All the incoming unaccepted orders come under this tab. Once admin/subadmin or restaurant owner confirms an order it moves to the active section
2. Active – Once the order is confirmed order is moved to the active section. Here admin/subadmin/Restaurant owner can change the status of the order from confirmed to In the kitchen to Ready to be picked to On the way to Delivered.

The admin/subadmin/restaurant owner can also assign the delivery boy if not yet assigned.

3. History – Once the order is delivered, the order moves to the history section.

Filters

Order list can be filtered on the basis of:

1. Search – you can search order by order id, customer name, customer phone number
2. Date – you can get orders between a specific date range. For eg, you need the orders from 1st April 2020 – 20th April 2020
3. Payment Type – you can also filter order on the basis of payment type i.e either

Cash On Delivery or Online

4. Status – Once the order is confirmed. You can search for orders in the active and history section via order status as well.

In the active section, you can filter orders via status: In the kitchen, ready to be picked, On the way

And in the history section, you can filter orders via status: Delivered, Rejected, Customer Cancelled

List or Grid View

You can select the view you want to use for showing orders from grid or list view. Action buttons are available for both at the top right corner

The view shown here is grid view. Click on the list icon to get the list view.

List view is more detailed plus you can see more number of items in the list at once.

Order Details

You can view the order details: the products ordered by the customer, add ons included, their price, customer details, assigned driver details, the payment option used, the bill breakdown(subtotal, taxes, delivery charges)

Click on the order card in case of a grid view in the list or the order id in case of list view in order list to navigate to view the order details.

Order details is mainly divided into 5 sections:

1. Basic order details: Order place at, order expected at, restaurant name & address from which products are ordered, driver assigned name & phone number, payment method used to place order.
2. Products section: This section contains all the products that are ordered. The product name, the quantity of each product, add ons against a product if any and price of each product.

3. Bill breakdown: This section provides the price breakup of the order, the subtotal

i.e sum of individual products, taxes applied, and the delivery charges applied on the order.

4. Customer details: The customer details like name, phone number, profile image and the address on which order is placed.
5. Status update section: This section is present at the top right corner. Here you can perform various actions on the order. Like mark the order as confirmed, changes the status of the order from confirmed to in the kitchen to ready to be picked up to on the way to delivered.

Reports

In the reports section, the restaurant can view/download the:

Orders report

In orders report the restaurant/supplier can we all the orders placed from his/her store/store.

1. The restaurant can search records via userId, Email & UserName.
2. The restaurant can also filter order via Order status from All, Pending, Confirmed, In the kitchen, On the way, Ready to be picked, Delivered, Rejected, Customer canceled.
3. The restaurant can also filter orders via date range.
4. The restaurant/supplier can download the filtered results via download csv

option.

The order report contains the id of customer that placed the order, username and  user email, created on – when the order was placed, foodItems – items placed in order, and the status.

Send Notification/email to Users

The restaurant/supplier can send a push notification or email to customers from the orders report.

Drivers Report

In the driver report, the restaurant/supplier can view/download the list of all its drivers and the revenue generated by each of them.

Restaurant/supplier can filter drivers by name, email.

Accounting

Account Settlement

In account settlement section, restaurant/supplier can view

1. How much the restaurant/supplier has to pay the admin for Cash Orders

2. How much the restaurant/supplier will receive from the admin for Online Orders

To Admin For Cash Ordres

For cash orders restaurant/supplier will give the commission fee for each order to the admin off the platform and can mark it as paid from the list. The settled payments then move to the account statement section.

The restaurant/supplier can filter records on the basis of Payment status & Data range

and can also download the report in csv format